Flexible Itineraries

Copa Cargo
     

Pet Travel Booking

How to Book Your Pet's Travel

To arrange your pet's transportation, please contact one of our cargo offices located in countries where we operate.

IMPORTANT:

Before booking, verify the specific requirements in your country of origin. Some countries mandate that pet shipmentsbe arranged through a certified freight agent due to customs regulations.

Information Required for a Booking or Quote

To ensure a smooth booking process, please have the following details available:

  • Total weight of the pet and kennel.
  • Kennel dimensions (length x width x high) — this is used to calculate the chargeable weight. 
  • Pet's breed, age, planned departure date, and final destination.
We are here to assist you in ensuring a safe and comfortable journey for your pet.
Booking Guidelines
  • We transport dogs and cats only.
  • Pets must be between 4 months and 11 years of age.
  • Interline shipments (transfers between airlines) are not permitted.
  • Pet transport is available Monday through Thursday only to avoid weekend quarantine delays.
  • Booking should only be made when there is at least a 90% certainty of space availability at booth the origin and any transit points.
  • The minimum connection time in Panama (PTY) is 45 minutes.
  • Select flights that minimize transit time, and when possible, book your pet on the same flight as the owner.
  • For shipments to English-speaking countries, including Puerto Rico, all documentation must be submitted in English.
Prohibited Breeds

DOGS

Due to safety concerns, the following breeds are classified as aggressive or high-risk and are not accepted, except when under 8 weeks of age:

  • American Staffordshire Terrier
  • Argentine Dogo
  • Brazilian Fila
  • Canary Catch Dog / Presa Canario
  • Cane Corso
  • Dutch Bulldog
  • English Bulldog
  • French Bulldog
  • Pekingese
  • Pit Bull Terrier
  • Pug
  • Staffordshire Bull Terrier
  • Tosa / Tosa Ken

 

CATS

The following cat breeds are not accepted for transport:

  • Burmese
  • Persian
  • Himalayan
  • Exotic Shorthair

 

SPECIAL CARE BREEDS (BRACHYCEPHALIC / FLAT-NOSED BREEDS)

Note: Brachycephalic breeds are not permitted for travel to Brazil due to increased respiratory risks. These breeds require special care due to sensitivity to stress and temperature during travel:

  • Boston Terrier
  • Boxer
  • Bull Terrier
  • Bullmastiff
  • Cavalier King Charles Spaniel
  • Chow Chow
  • Dogue de Bordeaux
  • English Toy Spaniel
  • Japanese Chin
  • Lhasa Apso
  • Maltese
  • Mastiff / Neapolitan Mastiff
  • Shar Pei
  • Shih Tzu
  • Staffordshire
  • Tibetan Spaniel
  • Yorkshire Terrier
  • Brussels Griffon
  • Bichon Frisé
Pet Travel Recommendations
  • Help your pet acclimate to the kennel by encouraging them to spend time in it several days before departure.
  • Avoid placing food in the kennel prior to the flight.
  • Use frozen water bottles with small holes as a spill-proof hydration source during travel.
  • Bookings may be made up to 15 days in advance, but must be finalized at least 5 days before departure.
  • During peak travel periods, blackout dates for pet transport may apply due to high flight occupancy. These dates will be announced in advanced.

 

 

     

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