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| | | | | Differentiated Product Descriptions | | PRIORITY CARGO
Copa Cargo offers priority boarding for your urgent, last-minute cargo shipping needs. This service is divided into two classes: | Priority Light | (more) | - Designed for shipments of less than 300 kilos; 70 kilos maximum per piece.
- Reservations are not required.
- Cargo must be received no later than 90 minutes before flight departure.
- Copa guarantees refund of the difference in cost if the package is not shipped according to reservations made.
- Not applicable to human remains, high-value items, live animals or dangerous goods.
| | Priority Heavy | (more) | - Designed for shipments weighing more than 300 kilos; 70 kilos maximum per piece.
- Reservations required, at least 4 hours before the flight..
- Copa guarantees refund of the difference in cost if the package is not shipped according to reservations made.
- Not applicable to human remains, high-value items, live animals or dangerous goods
| INTEGRADO (more) - Contract among the shipper, the agency and Copa Cargo, tailored for a specific time period.
- Space allocation on a flight-specific basis.
- Special rate for the duration of the contract.
- Shipment follow-up provided through a cargo system alert to the customer in the event of difficulties.
- The shipper may specify special handling procedures for goods.
DIFERENCIADO
This is a specialized service for shipments that require special handling or extra care, such as live animals, high-value items, perishable goods, oversize objects, etc. | Art | (more) | - Special-care, supervised handling to assure minimal contact with the item.
- The customer may supervise packing.
- Each shipment handled according to specific instructions.
| | Big | (more) | - Applies for extremely heavy pieces, larger than 317cm long or pieces that for a particular reason cannot have any other object loaded on top of them.
- If necessary, specialized support equipment will be used, such as large freight elevators, mooring straps, high loader, etc.
- If warranted, “Load Masters” are available to travel with the cargo and supervise its loading and unloading.
| | DGR | (more) | - Handled strictly according to IATA regulations.
- Personnel especially trained for shipping specialty goods.
- Isolated designated area in warehouses.
| | Fresh 2 | (more) | - Boarding priority.
- Utilization of thermal blankets.
- Access to a refrigerated room (up to 24 hours).
- Temperature monitoring.
- Priority handling on the ramp.
- Priority at the destination ramp for rapid delivery.
| | Fresh 3 | (more) | - Boarding priority.
- Expedited handling at the origination and destination ramps.
| | Live | (more) | - Strict compliance with IATA manual concerning Live Animals.
- Boarding priority.
- Enhanced deadlines for tendering the AVI.
- Expedited handling on origination and destination ramps.
- Veterinarians may fly with animals on cargo flights.
| | HUM | (more) | - Human remains receive the highest boarding priority.
| | Safe 1 | (more) | - Cargo is stored in a security cage until boarding time.
- Boarding priority.
- A handler personally takes the cargo to the aircraft.
- Neither accepted nor shipped on weekends or holidays.
- A handler receives the cargo at its destination.
| | Safe 2 | (more) | - Boarding priority.
- 100% X-ray inspection can be arranged to determine that the shipment is complete.
- Transport to the aircraft in a sealed cart.
| | Wheels | (more) | - Designed for cargo flights in which straps and specialized equipment are used for securing items.
| | Concerts | (more) | - Instruments receive boarding priority.
| | Tail to Tail | (more) | - This product is use for cargo transiting Panama. It allows to booked general cargo shipment to an aircraft departing in the same HUB.
- Dedicated personal wait for the cargo and handle it from one plane to the other.
| PRINCIPAL
Our classic service, normally used for General and Consolidated Cargo. Designed for companies that regularly ship “Just in Time” cargo. COPA MASCOTAS (more) | |
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